If you purchase from SpaceFoam.com, we’ll let you keep your order for up to 90 days, and if you aren’t happy with it, simply send it back and you’ll receive your money back. We’ll even cover the cost of shipping the order back to us. Simply contact us at customercare@SpaceFoam.com within 90 days of receiving your pillow to let us know you’d like to return the order. You must have your order confirmation number to be able to return the product. You are eligible for the 90 day risk-free trial no matter what payment method you use when you make your purchase.
frequently asked questions
Shipping is free! Your order will take 3-5 business days to arrive. If you need rush shipping, we can often make special arrangements. Please contact us through the chat button at the bottom right of the page, by calling 833-772-2336, or by emailing email@example.com if you require rush shipping.
For our free shipping option, your order will be delivered within 3-5 business days. If you need rush shipping, we can often make special arrangements. Please contact us through the chat button at the bottom right of the page, by calling 833-772-2336, or by emailing firstname.lastname@example.org if you require rush shipping.
Yes! Our foam is antimicrobial, hypoallergenic, and dust mite resistant. And our pillow's machine washable cover is easy to clean. We recommend washing the cover every few weeks.
The Space Foam IceFibre cover is made from a blend of Olefin and Polyester. Our IceFibre cover material has been vigorously tested in different sleep environments, and is proven to be cooler and more breathable than other sleep fibers.
Simply remove the cover from the foam, throw the cover in the wash, dry in low heat, and put the cover back around the foam. We recommend washing the cover every few weeks. Don’t wash the foam.
Spot clean the outer cover and foam with mild detergent by hand only. Air dry flat thoroughly at room temperature away from any heat or light.
You do not need a pillow case. Some people like to use a pillow case to keep their pillow cover clean. Others love the cool feeling of the IceFibre cover so much that they choose to sleep on their Space Foam pillows without a pillow case. The pillow covers are machine washable.
Your product has been made to the highest quality standards. The manufacturer warrants that this item will be replaced or repaired at its own option without charge if a defect in workmanship or materials occurs after the date of purchase, provided that the product shows no signs of misuse, is not ripped and/or torn, and the manufacturer's care instructions have been followed. To be eligible for this warranty, the manufacturer's label must be intact and proof of purchase must be provided. Please contact customer service with any questions at email@example.com
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club. We also make it easy to check out with your PayPal, Amazon Pay, or Afterpay accounts.
eGift cards are delivered by email within minutes of your purchase. Once your code is received by email, it can be redeemed at checkout. If you want to buy an eGift card for someone else, you can print the code or forward the eGift card email to a gift recipient. If the total amount that the receipient ends up ordering is more than the amount of the gift card, they can redeem the gift card and then pay the difference at checkout. You can buy a gift card with all of the forms of payment we accept. Contact firstname.lastname@example.org if any questions about eGift cards.
FIrst, add the products you want to your cart and after you select checkout, you will see a field to input your discount code before you pay. You can even use a discount code when using Amazon Pay or Paypal; after entering your Amazon Pay or Paypal information, you will see the checkout page and can enter your discount code then. Contact email@example.com if any questions about discount codes.
Sorry, we don’t allow multiple discount codes on the same order.
As soon as you place your order, we’ll email you a FedEx tracking number and a link to check your order status on SpaceFoam.com, where you’ll be able to see when your order is on its way, out for delivery, and has been delivered.
We ship within the 48 Continental states in the United States. We do not ship to PO boxes, Alaska, Hawaii or any locations outside of the Continental United States.
Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!